About Finishing Touch
Founded in 1985 the Finishing Touch is one of the longest established car hire brands in the UK. Originally life started out as a wedding services company including wedding car hire based in Cradley Heath. However, now the family run business has been transformed into a company with over 20 cars available for a variety of events including weddings, school proms, hen nights and birthdays. Finishing Touch is now based from a 5,500sq ft showroom in Smethwick, just off junction 1 of the M5 allowing perfect access to the midlands motorway network as well as Birmingham city centre.
We offer one of the largest and diverse fleet in the UK. The vehicles range from classic wedding cars as old as 1924 through to stretch limousines, stretch Hummers and to the most luxurious saloons available such as the £250,000 Rolls Royce Phantom. Finishing Touch actually owns all the vehicles which is a very unique business model. Therefore, we have full control of your booking from start to finish. All vehicles are fully insured and licensed where necessary as you would expect and maintained to the highest standards.
Finishing Touch continues to mix old and new, just like our fleet, when it comes to other aspects of the business such as marketing. You will still see us attending traditional wedding fayres as well as seeing our trusted advert in yellow pages. However, we have embraced technological advances so you can now see us on the first page of google, on Facebook, keep up to date with our Tweets on Twitter and see the latest videos on You Tube.
More importantly there is one thing that we continue to get right which is the most important factor, customer satisfaction. Recommendations and repeat bookings have been at the heart of our business model since its inception and we still recognise customer satisfaction is our biggest and most important goal. With constant re-investment into new vehicles every year, Finishing Touch is growing year on year and is proving to be one of the most distinctive and successful car hire companies in the UK.
We recognise that we have great responsibilities when executing and delivering our portfolio of vehicle hire products. Our mission is to:
- Provide safe transport for every occasion
- Ensure we provide that personal service and offer discretion or fun as required
- Offer great value for money
- Invest in training and customer service excellence
- We endeavour to exceed our clients expectations in quality of service, quality of vehicles , clear and efficient communication before every hire.
- Offer a diverse range of vehicles and services appealing to wide audience putting us in a unique position to grow business for the future.